Accessibility
The Toronto Port Authority is subject to the Canadian Transportation Agency’s Accessible Transportation for Persons with Disabilities Regulations and the provisions of these regulations that apply to it, namely Part 1: Requirements Applicable to Transportation Service Providers, and Part 4: Requirements Applicable to Terminal Operators.
For more information, complaint resolution, or to provide feedback, please contact us at 416-863-2004 or accessibility@torontoportauthority.com.
Three-Year Plan
Our Multi-Year Accessibility Plan (June 2026–May 2029) outlines the Toronto Port Authority’s continued commitment to identifying, removing and preventing barriers for people with disabilities. Building on our previous plan and informed by ongoing consultation, it sets clear, measurable goals across seven priority areas under the Accessible Canada Act. Shaped by the lived experiences and input of people with disabilities, this plan reflects our commitment to ensuring that everyone can do so safely, independently and with dignity.
Progress Reports
Document Archive
Three-Year Accessibility Plan and Feedback Process (2024-2026)